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Exorbyte Launches Commerce Search, a New SaaS Ecommerce Service

Exorbyte just launched Commerce Search . The groundbreaking hosted search add-on for online stores is a SaaS-enabled version of Exorbyte's award winning search platform products developed specifically for small and medium online stores.

Portland, Oregon – August 15th, 2010 – The new Exorbyte Commerce Search service (http://commerce.exorbyte.com) is a SaaS add-on for online stores. It is based on Exorbyte's award winning MatchMaker Search and SearchNavigator products which have already helped dozens of online stores dramatically improve visitor-to-buyer conversion rates. This new service was developed specifically as an affordable alternative to the poorly designed search features included in most ecommerce platforms for small and medium online stores.

Advanced Merchandising Software is Not Just for Big Business Anymore

Exorbyte was founded 10 years ago to bring high-performance search software for structured data (databases, XML, content management systems) to the market. The company has since grown manyfold and established presence in Germany, the UK and the US. Exorbyte's success stories include its provision of search and data matching software supporting enterprise applications at Yahoo!, Convera, Citibank, Deutsche Post Worldnet, Mont Blanc, Deutsche Telekom, and more. The fastest growing industry for Exorbyte has been online retail however.

Online retail product catalogs have proven to be an ideal use case for the unique error-tolerant and high-speed search software offered by the company. Legacy ecommerce search features are often poor in design and performance. They are often based on inappropriate full-text search engine technology and rarely offer much control and reporting to the retailer for merchandising purposes. Product catalogs and ecommerce database are highly structured. Algorithmic, phonetic, and low-level semantic logic developed by Exorbyte allow online store visitors to discover products based on similar sounding names, related categories, misspelling corrections, synonyms and more. Highly pertinent query and search results suggestions boost the visitors' tendency to find products, and therefore to buy.

The Best of Enterprise Software Made Affordable for Small Business

The new Exorbyte Commerce Search starts with free accounts for stores with less than a thousand queries per month, just $19 per month for stores with up to 5000 queries per month, and so on (http://commerce.exorbyte.com/Products/price-list/). The service is hosted on a highly reliable redundant architecture and provides the types of search quality available on the largest online retail properties at a cost small businesses can afford. Detailed search analytics and reporting features allow retailers to optimize their catalog, product descriptions and labeling, and to ensure that this Exorbyte Commerce Search generates new revenue.

Commerce Search also supports popular ecommerce platforms (osCommerce, Zen Cart, X Cart, CRE Loaded) by providing customized plugins for customers using these platforms for their store. Engineering support is available to store owners with unsupported platforms or needing more customization.

Exorbyte Commerce Search is built on three core principles: performance, ease-of-use, and low cost. The highly relevant suggestions and search results offered by Exorbyte Commerce Search are calculated thanks to Exorbyte's underlying structured data search sofware: MatchMaker. The 100% SaaS architecture means that Commerce Search user just sign up through a web site, configure their software through a secured web administrative interface, and are provided a simple set of files which once uploaded to their server, display the new search features on their store completely as if it was their own. The low cost (free accounts for small stores, free trials, and subscription starting at $19 per month for others).

Ecommerce Growth to Come From New Efficiencies

Exorbyte Inc.'s Managing Director in the US, Daniel Nicollet said "These past few years have taught several facts that led to the creation of Exorbyte Commerce Search: Selling enterprise software has been a refuge for many software companies after the crash of the Internet wave in early 2000s. But today it's small and medium businesses which are the economic growth engine in Europe and the US. Exorbyte saw tremendous growth in the ecommerce market because online retailers saw the Internet population growth slow down and recently started to improve their stores' efficiencies by, for instance, implementing better search features (http://blog.exorbyte.com/2010/08/better-ecommerce-search-for-all-online-stores). Search is often identified as the top key reason why visitors don't convert (to buyers) ((http://blog.exorbyte.com/2010/08/low-hanging-fruit-for-most-online-stores-better-search-features)). Exorbyte knows that the way to the heart and minds of small business owners is through SaaS software (Software-as-a-Service) nowadays. Hosted or SaaS software makes advanced enterprise applications like MatchMaker Search and SearchNavigator affordable to small and medium businesses by spreading the cost of expensive infrastructures over many small subscriber accounts. It just made sense to us and it seems to make sense to our beta users too."

Along with its availability as a SaaS application, Exorbyte Commerce, boast new and improved features:

  • Autocomplete: the autosuggest tool (search as you type, typeahead, etc.) which comes in all versions of Exorbyte Commerce, sends users product and query suggestions as they type characters in the search box. This system can work in conjunction with any existing search engine or paired with Exorbyte's own search engine.
  • Search: the fastest, most accurate, most relevant, and error-tolerant search results available in the ecommerce place all based on the award winning Exorbyte MatchMaker platform.
  • Reporting: this search analytics service available through the web-based secured administrative interface allows measures all search activity (search queries, frequencies, zero-results search, product popularity, fruitless queries, etc.)
  • After-Search-Navigation: search results are always displayed with an optimal amount of context information and control for the user. Facets, categories, ranking, manufacturers, filtering, and images are all available in search results to help the user to quickly locate the product he/she would like to purchase.

About Exorbyte
Exorbyte publishes high-performance search software for all databases and structured data formats.  Exorbyte software offers a large array of phonetic and algorithmic fuzzy search methods while returning results under 10 ms across many millions of records. Exorbyte was founded in 2000 and has offices in the US, Germany, and the UK. 

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Exorbyte is a trademark of Exorbyte GmbH. All other company and product names may be trademarks of the respective companies with which they are associated.

 

 

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